Juridiskt dokument
Subscription & Billing Policy
This pre-launch policy describes how Screenia handles test-mode billing, subscription access, cancellations, pauses, VAT-ready records, and refunds before live launch.
Pre-launch payment boundary
Screenia may use real domain email and production-like customer flows during testing, but live Stripe payments stay blocked until business registration, F/FA-skatt, VAT decision, final legal review, and launch checks are complete.
Subscriptions and display access
Stripe is the billing source of truth. Screenia stores synced entitlement state so customer portals, admin actions, and display devices can decide whether content may be shown. Active paid customers can display content. Paused, failed-payment, refunded, disputed, cancelled, expired, or inactive customers are blocked from display.
Cancellation and refunds
Customer cancellation is scheduled for the end of the paid period by default, so service continues until the paid-through date. Immediate cancellation is an admin exception. Setup-fee refunds are allowed only before layout/production work starts unless Screenia approves a manual exception.
VAT and records
Prices, Stripe checkout totals, order records, discounts, refunds, and subscription state must stay VAT-ready and auditable. Test-mode payments must be clearly separated from live accounting records.